Delivery of all Dell products, consulting cheap handbagsand solutions services in China market with full P&L responsibilities. Service key accounts and major customers to bring in new revenues? Established, hired and built a team of professional project managers & technical consultants in a 3 months period. polo shirtReceived a 98% highly satisfied rating in employee survey, a rating well above Dell global & Asia regional scores
? Strategically created and pioneered a new cost-efficient organizational model in China that achieved an operation cost reductionnike running shoes of 25%. The success of this new model resulted in a company-wise adoption in the entire Asia region? Actively leading the team to work on new innovative solutions, value added services and discover new sales opportunities, resulted in bringing USD 30M new revenues
? Developed and delivered high value service capabilities, including Channel development, market awareness, opportunity management and account/product penetration, resulted in improved services revenues in the Great China Market by 21% year to year
? Established and standardized delivery process and engagement model. Drive down costs in project management, service partner management and delivery operations. Achieved a year over year delivery efficiency of over 36%? Led 3 business process improvement (Six Sigma) initiatives and successfully realized a total of USD 500K saving in 2006, resulting in 3 Green Belt recognitions? Drive Dell service partners readiness and successfully deliver quality, on-time and within budget services. Achieved a consistently high customer survey rating of over 97% very satisfied customersmanaging business development, product/services delivery of Nortel wire-line products China market with full P&L responsibilitiescheap handbags
? Expanded customer base from global enterprise IT services provider into China local telecom ( China Telecom, China Unicom, China Netcom, etc), government customers, and significantly broadening multi-vendor support capabilities? Redefined go to market strategy, which has brought the solution order gain 31%, in result, revenue gain by 23% from previous year? Redefined and optimized internal cost structure for the networking business, such as inventory management, product supply management, services delivering model, brought price 5% less compare to previous years? Improved project management skills and its expertise as whole, use it as key selling point in very complex and challenge projects, which has increase the win rate by 10%? Established, hired, and built services sales teams. Sales team achieved highest rating on internal corporate sales competency tests? Rapidly expanded regional services offerings, services portfolio and sales, developing and expanding services business into a number of offerings in Maintenance, Deployment, Professional, and Managed Services
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